Housekeeping

The Setapp Housekeeping module is the live, mobile-first command centre for your cleaning crew. Update room states from a phone, log minibar consumption straight to the guest folio, raise technical tickets with photos and track per-room linen and amenity inventory — all on one screen.

Key Capabilities

• Live room status board: Rooms grouped by floor and zone with one-tap status changes — dirty, clean, out of order, do not disturb and more.
• Booking-aware view: Every room shows its current booking, arriving and departing guests at a glance.
• Minibar consumption: Tap a room, pick a service item (drink, snack, supply), enter the amount and the charge is posted to the guest folio automatically.
• Technical tickets with photos: File a maintenance issue against a room or a public zone; attach a photo, describe the problem, route it to engineering.
• Auto out-of-order: Filing a room-level technical ticket automatically flips that room to out-of-order, blocking accidental check-ins.
• Per-room goods inventory: Maintain a checklist of linens, towels, amenities and supplies for each room with item counts.
• Bulk goods overview: See the goods status of every room in one place — perfect for monthly stocktake.
• Goods reset: Reset a room inventory in one click after deep cleaning or refurbishment.
• Zone-based grouping: Group rooms by hotel zone for floor-by-floor crew assignment.
• Image uploads: Photo evidence for both minibar usage and technical issues — full visual context, no disputes.
• Granular permissions: Separate privileges for status changes, minibar logging, technical reporting and goods management.
• Audit trail: Every status change and ticket is timestamped to the user and visible per room.

Who It Is For

Hotels, resorts, hostels and apart-hotels — any property where cleaning, engineering and front desk need to stay in sync without paper handoffs.

Why Setapp Housekeeping

Stop chasing the cleaning supervisor for room status updates. Setapp Housekeeping puts the same live board in the hands of the crew and the front desk — so every check-in lands in a verified, ready room.