Persons

The Setapp Persons module is the centralised people directory for your hotel — eight profile types in one place, each with the right fields, the right permissions and its own Excel export. Guests, staff and partners — every individual the property interacts with has a record built for the way you actually use them.

Eight Profile Types, Eight Workflows

• Guest: Hotel-flag, full name, country, passport, birthday, email, phone, red-flag for blacklist, free-text note. Bulk delete for cleanup.
• Worker: Staff directory with built-in salary tracking — create, update and delete salary records per worker.
• Tour agent: Contract partners with commission rates, contribution to bookings, and a unique merge tool to combine duplicate entries without losing history.
• Seller: Primary direct sellers driving room sales.
• Other seller: Secondary sales partners and one-off referrers.
• Spa worker: Therapist profiles managed in the spa module with massage-specific salary categories.
• Founder: Owner accounting and dividend tracking on a dedicated profile type.
• Other: Suppliers, contractors and miscellaneous contacts that do not fit any other category.

Built for Daily Use

• Type-specific fields: Each profile type stores only the fields that make sense for it — passport for guests, salary for workers, commission for tour agents.
• Per-type Excel export: Every profile type exports to Excel with type-specific columns under one shared person_excel privilege.
• Pagination control: Show 50, 100 or all records per page — your choice.
• Bulk delete on guests: Clean up the guest list in one operation without leaving the page.
• Merge on tour agents: Combine duplicate agent records into one without losing the bookings tied to each.
• Salary lifecycle on workers: Salary create, update and delete with audit timestamps — the basis of monthly payroll.
• Red flag on guests: Mark problematic guests so the front desk sees the warning at every check-in.
• Country directory: Guests linked to a master country list with translations.
• Granular permissions: Separate privileges per profile type plus a shared Excel-export privilege.
• Audit trail: Every create, edit and delete is timestamped to the user.

One Source of Truth

Person profiles attach to bookings, restaurant orders, spa appointments, credit accounts and finance operations — so you always know who you are dealing with, in every module.

Who It Is For

Hotels, resorts and any hospitality business that wants one trusted directory for everyone it interacts with — instead of scattered spreadsheets, address books and CRM tools.

Why Setapp Persons

Stop maintaining separate guest lists, staff sheets, tour-agent contracts and supplier address books. Setapp Persons gives every type of contact a proper profile, the right fields and a single trusted record — connected to every other module that needs to know.